Rated Excellent Rating Gas Safe Registered BPEC Certified 25 Years’ Experience 2 Year Guarantee Card Payments AcceptedApple Pay, Mastercard, Visa, Amex, Google Pay Worcester BoschVaillantBaxiGlow-wormAccredited

Tag: signs of a gas leak

  • 7 Signs Your Gas Hob Is Leaking and What to Do

    7 Signs Your Gas Hob Is Leaking and What to Do

    Last Updated: October 29, 2026

    Quick Summary

    A gas hob leaking usually shows up as a rotten-egg smell near the hob, a steady hiss from the burners or connections, or burners that click but will not light. Treat any suspected leak as urgent: stop using the hob, open windows, avoid naked flames and switches, leave the property and call 0800 111 999.

    • A rotten-egg smell near the hob, floor or meter is the most common warning sign.
    • A steady hiss suggests gas escaping under pressure and should be treated as an emergency.
    • Never use a lighter, match or naked flame to look for a gas leak.
    • Leave the property and call the National Gas Emergency number, 0800 111 999, from outside.
    • Book a Gas Safe registered engineer to inspect the hob, connections and hoses.

    Table of Contents

    How a Gas Hob Leak Usually Shows Itself

    Most gas hob leak incidents are slow, quiet and easy to miss. The first sign is often a faint smell rather than anything you can see. Natural gas has no smell of its own, so a warning odour is added to it, which many people describe as rotten eggs.

    A gas hob leak tends to come from a few places around the hob: a loose burner connection, a tap that does not seal fully when turned off, or a flexible hose that has cracked or worn with age. Any of these can let gas escape into your kitchen.

    Knowing the signs early gives you time to act. This guide explains what to look for, what to do straight away and when to call a Gas Safe registered engineer.

    Signs of a Gas Leak to Check For Around the Hob

    Start by using your senses in a quiet kitchen, with the hob turned off. Gas escaping from a hob often gives off clear clues, and knowing what each one means helps you judge how urgently to act.

    Homeowner using a torch to inspect a gas hob leaking in a bright kitchen
    Homeowner using a torch to inspect a gas hob leaking in a bright kitchen
    • A rotten-egg or sulphur-like smell, strongest near the hob, the floor or the meter cupboard
    • A faint hissing, whistling or rushing sound from the burners, pipework or connections
    • Burners that will not light, click repeatedly without igniting, or flames that look weak, yellow or uneven
    • Dark or sooty marks on pans, the hob surface or nearby walls
    • Headaches, dizziness, nausea or a feeling of breathlessness while in the kitchen

    What Each Sign Tells You

    A smell is the most common warning. The odour is added to natural gas precisely because the gas itself is odourless, so any smell near an appliance that is switched off deserves attention. Pay particular attention if the odour is strongest close to the hob, at floor level (gas is lighter than air but can pool in low spots in still conditions) or near the meter.

    Hissing is less common but more serious. A steady hiss suggests gas escaping under pressure from a joint, hose or valve, and it should be treated as an emergency rather than something to investigate at leisure.

    Hob-specific symptoms matter too. If a burner clicks but will not ignite, if the flame keeps extinguishing shortly after lighting, or if one ring behaves differently from the others, the burner valve, injector or ignition electrode may need attention. Do not try to fix these yourself, a Gas Safe registered engineer can test the components safely.

    Sooty marks are a sign of incomplete combustion rather than a leak in the pipework, but they still mean the appliance needs prompt attention. Yellow or lazy flames instead of crisp blue ones point the same way.

    Symptoms Beyond Smell and Sound

    Physical symptoms can appear before a smell is obvious, particularly in a small kitchen or a flat with limited ventilation. Headaches, dizziness, nausea, tiredness and a feeling of breathlessness are all worth taking seriously if they ease when you leave the room and return when you go back in.

    If you or anyone in the household feels unwell alongside a gas smell, leave the property, get fresh air and call the National Gas Emergency number from outside. Seek medical advice if symptoms persist.

    Ignition Odour Versus a Persistent Leak

    A brief smell when you light a burner is often normal. Small amounts of gas can escape during ignition and clear within a few seconds once the flame catches.

    A persistent leak is different. If the smell lingers after the burners are off, returns when nothing is in use, or is noticeable on entering the kitchen after time away, treat it as a leak. Repeated or ongoing odours should always be checked by an engineer, do not talk yourself out of calling because the smell fades.

    Watch Out
    Never use a naked flame, lighter or match to check for a leak, and never run the hob to see whether the smell gets stronger. Both can turn a small leak into a fire or explosion risk.

    The table below sets out each warning sign, what it usually means and how urgently to act.

    Sign What it may mean Urgency
    Rotten-egg or sulphur-like smell Gas escaping, strongest near hob, floor or meter Act immediately
    Steady hissing or whistling Gas escaping under pressure from a joint, hose or valve Emergency
    Burner clicks but will not light Burner valve, injector or ignition electrode fault Book an engineer
    Weak, yellow or uneven flames Incomplete combustion or valve fault Book an engineer
    Dark or sooty marks on pans or walls Incomplete combustion Prompt attention
    Headaches, dizziness or nausea in the kitchen Possible gas exposure Leave and get fresh air

    What to Do If You Smell Gas

    If you smell gas, act quickly and calmly. Do not wait to see if it goes away.

    #how to know if your stove is leaking gas

    (HAP)Home Appliance Doctor

    Follow these steps:

    Get a Free Quote Today →

    • Open doors and windows to let fresh air in
    • Turn off the gas at the meter if you can reach it safely
    • Do not use naked flames, lighters or matches
    • Do not smoke or switch electrical devices on or off
    • Leave the property and call the National Gas Emergency number, 0800 111 999

    Once you are outside, stay out until the emergency service confirms it is safe to return.

    Gas Leak Emergency Steps for UK Homes

    In an emergency, speed and clear actions matter most. Use the steps below as a simple checklist.

    1. Get everyone out of the property, including pets
    2. Avoid any action that could create a spark or flame
    3. Call the National Gas Emergency number, 0800 111 999, from outside
    4. Keep clear of the property until the engineer says it is safe
    5. Arrange a Gas Safe engineer to inspect the hob and connections

    Never try to find a leak with a flame. Never try to repair a gas fitting yourself.

    Why Your Gas Hob Is Not Lighting Properly

    A hob that will not light is not always a leak, but it can be a warning sign. Common causes include a blocked burner port, a damaged ignition electrode or a fault in the gas valve.

    Simple cleaning can sometimes help. Wipe away spilt food and make sure burner caps sit correctly. If the burner still will not light, stop using it and book an engineer.

    Gas pressure problems can also cause poor flames. An engineer can test the supply and identify the cause safely. If the fault points to a wider issue with your appliances, a boiler repair visit from our team can cover the connections as well.

    What Not to Do When Checking for a Leak

    Many people make a suspected leak worse by trying to test for it in the wrong way. The risks below are the ones engineers most often hear about after the event.

    • Do not use a naked flame. A lighter, match or candle is the single most dangerous way to look for gas. A flame near an escaping cloud can ignite it instantly.
    • Do not run the hob to see if the smell gets stronger. Operating the appliance adds more gas to the room and can trigger the ignition source you are trying to avoid.
    • Do not switch lights, fans, extractors or sockets on or off. A spark at a switch can ignite gas. Leave electrics exactly as they are until you are outside.
    • Do not smoke, vape or use a phone indoors once you suspect a leak. Move outside before making any call.
    • Do not dismantle the hob, pipework, hose or valve. Gas fittings should be worked on by a Gas Safe registered engineer.
    • Do not ignore a smell because it fades quickly. Intermittent odours are common with a slow leak and are just as worth reporting.
    • Do not assume a soapy-water test settles it. A proper inspection by a registered engineer uses suitable leak-detection equipment, and a DIY test can miss a slow leak.

    Where Safe Checking Ends

    There is a clear line between what you can safely do and what needs an engineer. Safe actions are limited to using your senses, turning the gas off at the meter if you can reach it without effort, opening doors and windows, and leaving the property.

    Anything that involves touching a gas fitting, testing a joint, removing a burner cap beyond a simple clean, or resetting a valve belongs to a Gas Safe registered engineer.

    Key Takeaway
    If in doubt, treat it as a leak: stop using the hob, avoid anything that could spark, get everyone outside and call 0800 111 999 from a safe location.

    Booking a Gas Safe Inspection of Your Hob

    If you are unsure about your hob, book a Gas Safe inspection. A registered engineer can check the burners, connections, hoses and valves and explain what they find.

    Apex Gas & Heating Ltd provides a 24/7 emergency call-out service for urgent concerns across Sussex and Surrey, and works on homes only.

    For a formal check of your gas appliances, see our gas safety CP12 service.

    Ask the engineer to explain any faults and what needs fixing.

    Frequently Asked Questions

    What are the first signs of a gas leak?

    The most common first sign is a rotten-egg smell, because natural gas is odourless and an odourant called mercaptan is added so leaks can be noticed. You may also hear a hissing sound near a pipe, appliance or connection. Some people notice a headache, dizziness or nausea, which can indicate exposure. If you notice any of these, avoid flames and switches, open windows, leave the property and call the National Gas Emergency Service on 0800 111 999 from a safe place.

    Can a gas hob leak without a smell?

    Yes, a leak can be very small or intermittent, and the odourant may be less noticeable in some situations, so a lack of smell does not prove the hob is safe. Hissing, a gas smell that comes and goes, or unexpected sickness or headaches are reasons to take action. Do not rely on smell alone. Arrange an inspection by a Gas Safe registered engineer if you have any doubt.

    Should I turn off the gas if I suspect a leak?

    If you smell gas, the safest first step is to turn off the gas supply at the meter or the emergency control valve if you can reach it safely, without using any flame or electrical switch. Then open windows, leave the property and call the National Gas Emergency Service on 0800 111 999 from outside. Do not turn lights or appliances on or off while you are in the property.

    Who should I call if I think my gas hob is leaking?

    If you smell gas or suspect a leak, call the National Gas Emergency Service on 0800 111 999 straight away. Once the area is safe, a Gas Safe registered engineer can inspect the hob, burners, valves and connections and repair or replace faulty parts. Apex Gas & Heating Ltd offers boiler repair and gas safety services across Sussex and Surrey, and you can request a quote through our website.

    Get a Free Quote Today →

  • Gas Safety Tips for Older Properties

    Gas Safety Tips for Older Properties

    Table of Contents

    Last Updated: October 13, 2026

    Why Older Properties Need Extra Gas Safety Attention

    Older homes have character. They also present specific gas safety hazards that newer buildings don’t. Pipes corrode. Seals deteriorate. Flues crack. These aren’t minor issues, they’re safety hazards that demand attention.

    At Apex Gas & Heating Ltd, we work on properties across Sussex and Surrey built decades ago. The pattern is consistent: the older the property, the more likely it is to have gas safety problems hiding behind walls and under floorboards.

    Gas safety tips for older properties aren’t optional extras. They’re essential maintenance. A gas leak in an older home can develop slowly, silently, and dangerously. Carbon monoxide can accumulate without warning. These threats don’t announce themselves.

    The good news is that many hazards are preventable with regular checks and servicing. You don’t need to panic. You do need to be proactive.

    Signs of a Gas Leak You Should Never Ignore

    A gas leak announces itself through your senses. Learn what to watch for.

    Smell is the first warning sign. Natural gas has no odour naturally. The smell you detect is an additive, mercaptan, deliberately added so leaks become obvious. It smells like rotten eggs or sulphur.

    If you smell this, act immediately:

    • Leave your property at once
    • Do not use electrical switches, light matches, or create any spark
    • Call the National Gas Emergency Service on 0800 111 999 from a safe location outside
    • Wait for help before returning

    Other signs of a gas leak include:

    • Hissing or whistling sounds near pipes or appliances
    • Dead plants or discoloured patches in your garden (gas escaping underground)
    • Bubbles in water if you have a gas pipe running through wet ground
    • Visible damage to pipework or connections
    • Frost patterns on pipes in winter that shouldn’t be there

    Don’t assume small leaks are harmless. A tiny leak today becomes a serious problem tomorrow. Even a faint smell warrants a professional inspection.

    What to Do If You Smell Gas

    Your response in the first few minutes matters.

    Step 1: Get out immediately. Leave your property and close the door behind you. Do not stay inside to investigate further.

    Step 2: Move away from the building. Go to a neighbour’s house or stand well away from your property. You need to be in fresh air, away from any potential ignition source.

    Step 3: Call the National Gas Emergency Service. Ring 0800 111 999. This is a 24-hour service and it’s free. Tell them you smell gas and give your address.

    Step 4: Do not return inside. Even if the smell fades, do not go back in. The emergency service will assess the property and confirm it’s safe before you re-enter.

    Step 5: Get a professional inspection. Once the emergency service has cleared your home, contact a Gas Safe registered engineer to identify what caused the leak and fix it properly. At Apex Gas & Heating Ltd, we offer rapid response to gas safety concerns.

    Many homeowners worry about overreacting. Don’t. A false alarm is far better than ignoring a real leak.

    Gas Appliance Servicing: The Foundation of Safety

    Regular servicing is your best defence against gas safety problems in older properties. It’s not an optional extra, it’s essential maintenance.

    Annual servicing schedules

    Your boiler should be serviced every year. This isn’t a suggestion. It’s a requirement under the Gas Safety Regulations 1998.

    Why annual servicing matters:

    • Catches problems before they become dangerous
    • Keeps your boiler running efficiently
    • Maintains your warranty on many models
    • Provides documentation for landlord safety certificates
    • Prevents breakdowns during winter when you need heat most

    For older properties, annual servicing is non-negotiable. Boilers over 10 years old may need more frequent checks, a Gas Safe registered engineer can advise based on the specific model and condition.

    Schedule your service before winter. Autumn is the ideal time. Engineers are less busy, and you’ll have a fully functioning boiler before the cold months arrive.

    What engineers check during a service

    A proper gas boiler service takes 1-2 hours. Your engineer inspects multiple components.

    Key checks include:

    • Burner condition and flame appearance
    • Heat exchanger for cracks or corrosion
    • Seals and gaskets for wear
    • Gas pressure and flow rates
    • Flue operation and ventilation
    • Safety devices and controls
    • Pipework connections for leaks
    • Overall efficiency performance

    During the service, the engineer will also run safety tests. These confirm carbon monoxide isn’t being produced and the boiler is operating safely.

    If problems are found, your engineer will explain them clearly. Some issues need immediate attention. Others can wait for the next service. You’ll typically receive a written report documenting everything.

    At Apex Gas & Heating Ltd, our Gas Safe registered engineers carry out thorough inspections on every boiler servicing visit. We focus on older properties where hidden problems are more common. If your boiler is beyond repair, we also provide new boiler installation with modern, efficient models that meet current safety standards.

    Understanding Carbon Monoxide Alarms and Detection

    Carbon monoxide is invisible, odourless, and deadly. You cannot detect it without an alarm.

    What carbon monoxide is: It’s a gas produced when fuel burns incompletely. A faulty boiler, blocked flue, or poorly maintained appliance can produce dangerous levels.

    Symptoms of carbon monoxide exposure include:

    Get a Free Quote Today →

    • Headaches and dizziness
    • Nausea and vomiting
    • Chest pain and shortness of breath
    • Confusion and loss of consciousness
    • In severe cases, death

    The danger is that these symptoms mimic flu. Many people assume they’re unwell, not realising they’re being poisoned by their own heating system.

    You need a carbon monoxide alarm. Install one in the room where your boiler or main heating appliance is located. Many people also install one in their bedroom for extra safety.

    Choose an alarm that meets British Standard BS EN 50291. This ensures it meets proper safety standards. The alarm should be battery-powered or hardwired, and it should have a clear display showing carbon monoxide levels.

    Test your alarm monthly. Press the test button to confirm it works. Replace batteries annually or when the alarm indicates low battery.

    If your alarm sounds, treat it seriously. Leave your property immediately, get fresh air, and call the National Gas Emergency Service on 0800 111 999. Do not ignore a sounding alarm.

    Common Gas Safety Hazards in Older Homes

    Older properties develop specific problems over time. Knowing what to look for helps you catch issues early.

    Corroded pipework

    Copper and steel pipes corrode with age. In older homes, you may find pipes that have been in the ground or walls for 30, 40, or even 50 years.

    Corrosion creates small holes. Gas escapes through these holes. The leak may be tiny at first, but it grows larger over time.

    Signs of corroded pipework include:

    • Green or blue discolouration on copper pipes
    • Rust on steel pipes
    • Damp patches near where pipes run
    • A persistent smell of gas in one area
    • Visible pitting or holes in the pipe surface
    Close-up of corroded metal gas pipework showing rust, green patina, and visible deterioration on old copper and steel connections in a residential basement utility area with dim lighting
    Close-up of corroded metal gas pipework showing rust, green patina, and visible deterioration on old copper and steel connections in a residential basement utility area with dim lighting

    Corroded pipes need replacement. This isn’t a repair, the entire section must be renewed with new pipework that meets current safety standards. If your property has old steel pipes, consider having them inspected proactively rather than waiting for a leak to develop.

    Blocked or damaged flues

    Your boiler’s flue is the pipe that carries exhaust gases safely outside. A blocked or damaged flue means these gases stay inside your home.

    Common flue problems in older homes:

    • Bird nests blocking the flue exit
    • Debris accumulation inside the flue
    • Cracks or holes in the flue pipe
    • Poor installation or sagging pipes
    • Disconnected sections

    A blocked flue is dangerous. Carbon monoxide and other gases back up into your property instead of venting outside.

    You may not notice a blocked flue immediately. The boiler may still light and heat water, but safety is compromised. This is why professional inspection is essential.

    Deteriorating seals and connections

    Seals degrade. Connections loosen. In older properties, these problems accumulate.

    Where seals and connections fail:

    • Where pipes join the boiler
    • At compression fittings throughout the system
    • Around the gas meter
    • At appliance connections
    • Inside old radiators and valves

    A failing seal produces a small gas leak. Over time, the leak grows. Regular servicing catches these problems before they become serious.

    If you’re a landlord, you need a Gas Safety Certificate, also called a CP12. This is a legal requirement under the Gas Safety Regulations 1998.

    You must have:

    • A Gas Safety Certificate for every property you let
    • An inspection by a Gas Safe registered engineer each year
    • The certificate must be provided to tenants within 28 days of the inspection
    • Records kept for at least 2 years

    Failure to comply carries serious penalties. You can be fined up to £6,000 per breach, prosecuted, or imprisoned. More importantly, you’re putting your tenants at risk.

    For homeowners, there’s no legal requirement for a Gas Safety Certificate. However, you should still have annual servicing and regular inspections. Insurance companies may require evidence of servicing before they’ll pay out on gas-related claims.

    Get your certificate from a Gas Safe registered engineer only. At Apex Gas & Heating Ltd, we provide Gas Safety & CP12 documentation as part of our comprehensive servicing. We work with landlords across Sussex and Surrey managing multiple properties.


    Older properties demand respect when it comes to gas safety. Corroded pipes, deteriorating seals, and ageing boilers don’t announce problems until they become dangerous. The solution is simple: regular servicing, annual inspections, and immediate action if you notice warning signs.

    Don’t wait for a crisis. Contact Apex Gas & Heating Ltd today for a professional gas safety inspection. Our Gas Safe registered engineers will assess your property, identify any hazards, and provide clear recommendations. We offer rapid response times and transparent reporting so you know exactly what needs attention. Get a quote and protect your home and family from gas safety risks.

    Frequently Asked Questions

    How often should gas appliances be serviced?

    Gas appliances in older properties should be serviced annually by a Gas Safe registered engineer. Annual servicing is essential for safety and helps prevent breakdowns during winter. If your boiler or gas fire hasn’t been serviced in over a year, arrange a check-up immediately. Regular servicing also maintains efficiency and can extend the life of your appliance.

    What should I do if I smell gas in my home?

    Do not ignore a gas smell. Leave the property immediately and call the National Gas Emergency Service on 0800 111 999 from a safe location. Do not use electrical switches, naked flames, or mobile phones inside the property. Turn off the gas supply at the meter if you can do so safely without lingering. Once the emergency service has cleared the property, contact a Gas Safe registered engineer to identify and fix the source.

    What does a carbon monoxide alarm do?

    A carbon monoxide alarm detects dangerous levels of carbon monoxide gas produced by faulty or poorly ventilated gas appliances. It sounds an alarm if levels become hazardous, giving you time to ventilate your home and seek help. Install alarms near bedrooms and living areas where you spend time. Test them monthly and replace batteries annually. Alarms are vital protection in older properties where appliances may be less efficient.

    Do older properties need a gas safety check?

    Yes. Older properties often have aged pipework, corroded connections, and appliances that may no longer be safe. Even if you own your home, a professional gas safety inspection is strongly recommended every few years. If you rent out a property, a Gas Safety Certificate (CP12) is legally required annually. A qualified Gas Safe registered engineer can identify hidden hazards before they become dangerous.

    Get a Free Quote Today →